FAQ

General

How can I use DEWAWI?

DEWAWI is completely free of charge with no restrictions, it is also an Open Source ERP System under GNU General Public License Version 3 for free use also for commercial users. You can install the system locally on a computer or you can use our cloud service to get started quickly.

What is open source?

Software, whose source code can be viewed, changed and used by the public and by third parties, is referred to as open source. Open source software can usually be used free of charge.

Can I test DEWAWI?

Yes, you can test DEWAWI online at any time in full without obligation. Please click here.

Cloud Solution

What does cloud solution mean?

The term cloud (German: cloud) has established itself as a short form of cloud computing (German: computer cloud). What is meant is an IT infrastructure that is made available via the Internet. On cloud servers, users are usually offered software solutions without having to install them on the local computer.

What are the advantages of the cloud solution?

A cloud solution does not have to be installed on the local computer and is therefore immediately ready for use by the users. You only need Internet access and browser software to access a cloud-based application. Regardless of where you are, you can access information, software and services.

What are the technical requirements for using the cloud solution?

To use DEWAWI as a cloud solution you need:

  • An internet-enabled device with broadband internet access (min. 6,000 kBit / s downstream and 512 kBit / s upstream)
  • A functional, current browser (Google Chrome, Mozilla Firefox, Apple Safari or similar)

Do I need a permanent internet connection to use DEWAWI as a cloud solution?

Yes, because the data is stored in the cloud servers, you need an internet connection to use it.

Where is the data stored? Is my data safe?

The data is processed and stored in a German data center, which is certified according to the standards ISO / IEC 27001 and DIN EN ISO 9001 and approved for order-related data processing. The data transfer between the data center and the end device is encrypted using the SSL process.

Service

Is there technical support or a hotline?

Yes, if you have any questions or suggestions, simply contact our support team by email at info@dewawi.com, via our contact form or by phone at +49 (0) 211-942536-0.

Do you offer training courses?

Yes, we offer individual training courses. If you are interested, please Contact our sales team.

Request a quote or more information

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Can’t find the right product?
Or do you have any questions?

We’re here to help! Our team, consisting of refrigeration and air conditioning experts, will be happy to help you choose your products! Just give us a call or send us an email.

We’re here to help!

+49(0)211-942536-0
Monday to Friday from 8 a.m. to 5 p.m.
info@dewawi.com
Monday to Friday from 8 a.m. to 5 p.m.
+49(0)176-98374374
24h/day (no calls)

We’re here to help!

+49(0)211-942536-0
Monday to Friday from 8 a.m. to 5 p.m.
info@dewawi.com
Monday to Friday from 8 a.m. to 5 p.m.
+49(0)176-98374374
24h/day (no calls)

DEWAWI Open Source
ERP System
Rather Straße 25
40476 Düsseldorf